Terms of Service

1. Acceptance of Terms

By accessing or using Solution Spot's website (solution-spot.com) and our HubSpot application PrevVal ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our Services.

Last Updated: December 17, 2024

2. Service Description

2.1 PrevVal HubSpot App:

• Allows users to recover and manage previous property values in HubSpot
• Processes data through secure cloud infrastructure
• Requires HubSpot portal authentication
• Subject to rate limits based on subscription tier

2.2 Website Services:

• Information about our products and services
• Customer support resources
• Account management features

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the Services in compliance with applicable laws
• Not exceed or circumvent rate limits
• Not reverse engineer or attempt to extract source code
• Report any security vulnerabilities or misuse

4. Subscription and Payment

• Subscription fees are based on selected service tier
• Payments are processed through secure third-party providers
• Subscriptions auto-renew unless cancelled
• Refunds are subject to our refund policy

5. Data Processing and Security

We implement industry-standard security measures but cannot guarantee absolute security. You are responsible for:

• Maintaining appropriate security measures
• Ensuring data compliance with applicable laws
• Backing up your data
• Properly configuring access permissions

6. Intellectual Property

All rights, title, and interest in the Services remain with Solution Spot. You receive a limited, non-exclusive, non-transferable license to use the Services.

7. Limitation of Liability

To the maximum extent permitted by law, Solution Spot shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Services.

8. Service Availability and Updates

• We strive for 99.9% uptime but don't guarantee uninterrupted service
• We may perform maintenance with reasonable notice
• Features may be added, modified, or removed
• We may discontinue Services with 30 days notice

9. Termination

We may terminate or suspend access to our Services immediately, without prior notice, for:

• Breach of Terms
• Fraudulent or illegal activities
• Non-payment of fees
• Excessive usage violating rate limits

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in the United States.

12. Contact Information

For questions about these Terms, please contact us at:

• Email: support@solution-spot.com
• Website: www.solution-spot.com